Shipping policy
Free Shipping
We offer free standard shipping on qualifying orders, with thresholds varying by region (€35, €40, or €50 depending on your location).
Shipping Locations
Our store ships internationally, including Guadeloupe, Asia, Europe, North America, and Oceania.
Processing Time
Orders are typically processed within [insert processing time here, e.g., 1-3 business days] before shipment.
Shipping Rates & Delivery Times
Asia
(United Arab Emirates, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Singapore, Cyprus)
|
Shipping Type
|
Cost
|
Delivery Time
|
|
Standard Shipping
|
€3.99
|
5–10 business days
|
|
FREE Shipping
|
Free for orders over €35
|
5–10 business days
|
Guadeloupe (Domestic)
|
Shipping Type
|
Cost
|
Delivery Time
|
|
Standard Shipping
|
€6.99
|
10–20 business days
|
|
FREE Shipping
|
Free for orders over €50
|
10–20 business days
|
Europe
(Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom)
|
Shipping Type
|
Cost
|
Delivery Time
|
|
Standard Shipping
|
€5.99
|
7–15 business days
|
|
FREE Shipping
|
Free for orders over €50
|
7–15 business days
|
North America
(Aruba, Barbados, Canada, Curaçao, Dominica, Grenada, Haiti, Jamaica, Martinique, St. Barthélemy, St. Kitts & Nevis, St. Martin, St. Vincent & Grenadines, Trinidad & Tobago, United States)
|
Shipping Type
|
Cost
|
Delivery Time
|
|
Standard Shipping
|
€4.99
|
7–12 business days
|
|
FREE Shipping
|
Free for orders over €40
|
7–12 business days
|
Oceania
(Australia, New Zealand)
|
Shipping Type
|
Cost
|
Delivery Time
|
|
Standard Shipping
|
€4.99
|
6–12 business days
|
|
FREE Shipping
|
Free for orders over €40
|
6–12 business days
|
Order Tracking
Once your order ships, you will receive a tracking number via email.
Delays, Lost, or Damaged Packages
If your order is delayed, lost, or arrives damaged, please contact us at contact@ivory1shop.com within 7 days of delivery.
Incorrect Addresses
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by customers.